Do you have a tracking code?

Access the website: and enter your tracking code in the search, ready!

Don't have a tracking code yet?

Rest assured, the tracking code will be automatically sent to your email within 3 business days after your product is posted.

If you have not received your tracking code after 5 business days, send an email to: with your screening request.

Please note that the average delivery time is 7 to 21 working days. If your order does not arrive by the delivery deadline, we will offer you a full refund and you can keep the product free of charge when it arrives.

Please note that it is essential that you send your order number by email, otherwise it will not be possible to fulfill your request.